An Employee Assistance Program (EAP) is offered by employers and helps employees deal with personal family and financial issues that could potentially impact the quality of their work, health, and well-being. EAP counselors offer assessment and support for a wide variety of issues including substance abuse, financial hardships, health care concerns and personal relationships. In most cases an employer contracts with a third-party vendor to manage its EAP. Employers typically do not know when an employee has used the service as it is strictly confidential. When properly implemented, both the employer and employee will benefit from an EAP as the goal is to help the employee remain on the job. Howell offers employers customizable EAPs that are comprehensive and cost-effective.